CUSTOMER CARE

 

Call us at

02 8386 6473

or send us an email to:

sales@cloudyprint.com.au

TIPS

For all your enquiries, do not hesitate to contact our friendly customer service team or alternatively fill-out our contact form and one of our consultants will be in touch with you shortly. 

FAQ

How can we sell such high quality products at such low prices?

We are not your typical sign manufacturer, we are focused on technology and automation which allows us to run a very efficient business. We have invested in the latest technology machinery which allows us to manufacture high quality at high speeds. We are one of the major large format sign manufacturers in Australia and our large volumes provide us with the opportunity to negotiate great prices with our suppliers. These reduced costs are passed on to our customers through lower prices.

 

 

Why are we the supplier of choice for so many of Australia’s signage resellers?

  • We produce the highest quality products

  • Through our scale and efficient processes we can offer the lowest prices

  • We’re fast! We have the fastest and most reliable production times

  • Our amazing instant online quoting and ordering system

  • We offer direct shipping to your customer in unbranded packaging

  • We have low fixed shipping prices on most items to anywhere in Australia

Why not give us a try with your next order? We would love the opportunity to show you the Easy Signs difference!

 

  •  Instant online quoting    

  • Low fixed shipping rates

  • 48 hour production

  • Trade friendly

  • 100% Australian owned

  • Leading customer service     

ARTWORK GUIDE

Accepted File Formats

We accept artwork in the following formats:

  • PDF (print resolution)

  • CMYK TIF (print resolution)

  • Photoshop (EPS, TIF, PSD)

  • Illustrator (please convert all text to paths/curves)

You need to ensure all supporting images, files and fonts are included. A minimum resolution of 150dpi (CMYK colour)at the full printed size is required (1:1 scale). We recommend you supply us images in the highest resolution possible as this will provide the best quality result for your banner.

Note: Photoshop files/scans/images should be 600 dpi at ¼ of the size. This will avoid any pixellation of the image due to low-resolution. Images can be in RGB or CMYK in eps or tiff format. Jpeg encoding can be used with eps files to minimize file sizes.

You can request a template or artwork specification for any product from our sales person.

 

Colour Matching

Full colour graphics are based on the Pantone CMYK Colour Matching System. We cannot gurantee an exact colour match, but we will come as close as possible (just as long as you provide us with the Pantone CMYK Colour Code when placing your order). Variables relating to individual substrates, heat and dyes might have an affect on the final artwork appearance.

 

Submitting Your Files

You can send us your artwork through our website or through the mail.

About CloudyPrint Media

Our history

CloudyPrint Media provides high quality value for money design, print, and display products and services to business that needs branding solutions in the print media. We also work side by side with consumer brand companies and agencies to connect businesses to brands and brands to consumers. We pride ourselves in friendly and supportive of customer needs, so customers feel that their business is as important to us as our own.

Our history

Our company started in 2010. We are based in Sydney and provide quality printing products and services Australia wide.

What we do?

Our products & services include website built, design, banners, posters, POS displays, exterior and interior wall signs, rooftop signs, advertising stickers, vehicle graphics, floor decals, vinyl letters & graphics, flyers, postcards, business cards, catalogues, customised cardboard packaging, and exhibition displays.

If it's urgent!

We have stock of all the common media, once your artwork is approved, your order can be ready in 24 hours.

Customer Oriented

We always put our customers' needs above everything else.  

Quality Assurance

The key elements of a good printing job are media, ink and resolution. We always use high quality media such as Avery and Sihl. We print in high resolution and use original Eco High Solvent ink. The quality of our product is guaranteed.

Price Guarantee

It is impossible to beat all the prices in the market, but we guarantee for a quality finished product, we will not be beaten on price.